STAFF POLICY ALL EMPLOYEES: 1. Masks and gloves are required during high-risk situations. a. When interacting in-person with any member of the public b. Working in any space visited by members of the public, regardless of whether anyone from the public is present at the time c. While outdoors in public spaces when maintaining a physical distance of 6' from persons who are not members of the same household or residence is not feasible. EXEMPTIONS INCLUDE *Persons with a medical condition, mental health condition, or disability that prevents wearing a face covering. This includes persons with a medical condition for whom wearing a face covering could obstruct breathing or who are unconscious, incapacitated, or otherwise unable to remove a face covering without assistance. *Persons who are hearing impaired, or communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication. *Persons for whom wearing a face covering would create a risk to the person related to their work, as determined by local, state, or federal regulators or workplace safety guidelines. *Persons who are engaged in outdoor work or recreation such as swimming, walking, hiking, bicycling, or running, when alone or with household members, and when they are able to maintain a distance of at least 6' from others. 2. Social Distancing 6' apart from guests, tenants, etc. 3. Frequent Handwashing 4. Follow CDC Regulations Regarding 'If an employee is feeling sick...'
GUEST POLICY ALL GUESTS: 1. Masks are required when waiting in line for check-in, beach registration, restrooms, general store, etc. 2. Masks are required while outdoors in public spaces when maintaining a physical distance of 6' from persons who are not members of the same household or residence is not feasible. EXEMPTIONS INCLUDE *Persons with a medical condition, mental health condition, or disability that prevents wearing a face covering. This includes persons with a medical condition for whom wearing a face covering could obstruct breathing or who are unconscious, incapacitated, or otherwise unable to remove a face covering without assistance. *Persons who are hearing impaired, or communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication. *Persons for whom wearing a face covering would create a risk to the person related to their work, as determined by local, state, or federal regulators or workplace safety guidelines. *Persons who are engaged in outdoor work or recreation such as swimming, walking, hiking, bicycling, or running, when alone or with household members, and when they are able to maintain a distance of at least 6' from others. 2. Social Gathering of more than 10 people is strictly prohibited. 3. Socially Distance 6' apart from guests, staff, tenants, etc. 4. Frequent Handwashing 5. CDC Regulations to Follow: Stay home if you are feeling sick OR if you have symptoms (i.e., fever, cough, or shortness of breath). If cancellation within 30-days of arrival, a doctor's note is to be provided to management to issue a raincheck.
JANITORIAL PLAN AND SCHEDULE
OFFICE/STORE (TO BE CLEANED BY OFFICE STAFF): 1. Clean and disinfect high touch common areas including grab bars at office entrance, interior and exterior door knobs, registration table, countertop etc. to be completed every 2 hours (between 7:30am and 12:00am daily). End of day wipe down all electronics including keyboards, printers, phones, credit card machines, desk space, etc. 2. Do not share telephones. 3. Guest Registration a. Promo pens are to be used when filling out guest registration form. Encourage guest to take pen with them OR if pen is left behind, collect in bin, wipe with alcohol swab at end of the day, and leave out to dry before putting back at the registration table. b. Use of CC machine by guest: If CC machine is passed to another employee or guest, wipe down after use.
CAMPSITES (TO BE CLEANED BY MAINTENANCE/SECURITY STAFF): 1. Clean and disinfect water spigot, electrical box cover, and sewer cap after guest check out.
COMMON AREAS (TO BE CLEANED BY MAINTENANCE/SECURITY STAFF): 1. Clean and disinfect ice machine (door handles), air compressor station (knob and handle) every #2 hours during maintenance operating hours. a. Sunday-Wednesday: 7:30am-4:30pm and 8:00pm-11:00pm b. Thursday – Saturday: 7:30am-1:00am 2. Clean and disinfect restrooms, porta potties, and handwashing station every #4 hours *Including door knobs (handles), shower knobs, faucet handles, toilet handles, etc. in addition to usual janitorial cleaning protocol. a. Sunday-Wednesday: 7:30am-4:30pm and 8:00pm-11:00pm b. Thursday-Saturday: 7:30am-1:00am 3. Clean and disinfect laundry room and dump station 2x a day
EQUIPMENT RENTALS (TO BE CLEANED BY MAINTENANCE/SECURITY STAFF): 1. EZUps: Clean all metal surfaces including EZUp, chair and table legs, clean tabletop, clean the chairs with soap and water, and set in the sun to dry. 2. Bikes: Clean bikes with soap and water and set in the sun to dry. 3. Games a. Cornhole: After use, must wait 7 days to rent again b. Ball Toss: Wipe down ‘ladder' and balls with disinfectant. Rent every other day. c. Giant Jenga: Spray pieces with disinfectant. Rent every other day.
RV RENTALS (TO BE CLEANED BY MAINTENANCE/SECURITY STAFF): In an attempt to protect our staff and guests in the best possible way, we have taken the precaution of not letting our RV rentals back-to-back. This allows us to thoroughly air out the unit and deep clean between stays. (2 July bookings with back-to-back bookings are exceptions). When guest(s) leave, maintenance staff is to: 1. Move unit if necessary due to reservation overlap 2. Follow ‘Cleaning and Disinfecting Your Building or Facility if Someone is Sick'. COMMON AREA PLAN *POSTINGS: CDC guidelines of cleaning protocol, local health department messaging, CDC messaging (include ‘Executive Order N-33-20)
OFFICE: 1. Contact Free Guest Registration (through window) – Preferred Method a. Guest to register at check in window b. Guest to fill out registration form with promo pen (to keep) and hand form to office personnel. c. Office personnel to register guest and receive payment d. Office personnel to provide guest with a packet including the following: Check in Flyer, Car Pass(es), Wristband(s), and QR codes (Covid Policies and Procedures for Staff and Guests, Beach Registration Information, General Store Shopping List) e. Additional person(s) waiting to register are to stand 6' apart until the previous guest(s) have completed registration. 2. Beach Registration a. Guests to line up (6' apart) at office check in window to register for beach permits 1. Fridays and Saturdays: 7:15am 2. Sundays – Thursday: 8:30am b. Number of sites are limited. Permits are available on a first-come first-served basis. c. Guest will be provided a map with their site # and permit to be affixed to their site d. Preference is given to those who did not receive a pass the day before. Should sites still be available after preferred registration we will backfill sites in order of guest(s) on the wait list e. One beach site permit per one camping site. Registered guest on RV/camp site must be the one to register for beach permit (must present valid ID to register for permit). Guests may not send others up to register for their beach permit.
STORE: 1. Contact Free Ordering with Delivery to Site (Including Equipment Rentals): Guest to call order in to the office or bring to ‘check in' window, office staff to collect items, ring up order, charge card (customer to sign slip) and deliver items to customer at office door or to the guest's site. 2. In Store Shopping, Purchases, and Equipment Rentals: No more than #2 guests in the office at any one time, additional guests(s) waiting for use of store are to stand 6' apart until the previous user(s) has exited. Guest(s) may shop and bring items up to the counter for purchase.
RESTROOMS: 1. SINGLE a. The single restrooms are ‘single occupancy'. One user (or parent with child/children) at a time. Additional guest(s) waiting for use of restroom are to stand 6' apart until the previous user(s) has exited. b. Single Restroom Hours 1. Sunday-Wednesday: Closed between 11:00pm-7:30am 2. Thursday-Saturday: Closed between 1:00am and 7:30am
2. DOUBLE a. Double Restrooms will have an occupancy of #2 at a time except in the case of a parent and child. At no time should there be more than 2 adults and 2 children in the double restroom. Additional guest(s) waiting for use of restroom are to stand 6' apart until the previous user(s) has exited. b. Double Restroom Hours 1. Sunday-Wednesday: Closed between 11:00pm and 7:30am 2. Thursday-Saturday: Closed between 1:00am and 7:30am
LAUNDRY: 1. Since the laundry room is designed for #1 user at a time, there are no additional rules or guidelines necessary.
DUMP STATION: 1. Since the dump station is designed for #1 user at a time, there are no additional rules or guidelines necessary.
PORTA POTTIES: 1. Each Porta Pottie is ‘single occupancy'. One user (or parent with child/children) at a time. 2. Additional guest(s) waiting for use of the porta potties are to stand 6' apart from one another (not to crowd other communal space) until the previous user(s) has exited.
HANDWASHING STATION: 1. The handwashing station is ‘single occupancy'. One user (or parent with child/children) at a time. 2. Additional persons waiting for use of the handwashing station are to stand 6' apart (not to crowd other communal space) until the previous user(s) has exited.
AIR COMPRESSOR STATION: 1. The air compressor station is designed for #1 user at a time. One user (or parent with child ore children) at a time. 2. Additional guest(s) waiting for use of the air compressor station are to stand 6' apart (not to crowd restroom or office/store communal space) until the previous user(s) has exited.
BEACH: 1. See Beach Registration under Communal Area Plan. 2. Each plot is marked off as a 10' x 10' site. There are 10' between each plot with a 5' easement between rows for pedestrian traffic. 3. Beach permits are valid between 9am and 8pm. Ezups/Umbrellas must be put up by 10am or the current permit will be voided and the site repermitted to another guest. 4. Posting to include a. Beach Permit Required, No Social Gathering, Social Distancing being practiced, and ‘Camp Kernville On Site Protocols and Expectations'.
SECURITY PLAN BEACH 1. Guests are to abide by the beach registration procedure to attain their beach permit. 2. Guests with a beach permit may not have more than 10 people in and under their EZup at any one time. 3. Guests must contain their beach equipment (chairs, towels, toys, etc) within the limits of their beach site. 4. Should guest(s) not obey the rules he will receive one warning. If the guest(s) should continue to not obey, he will be asked to leave the beach area.
RESTROOMS-PORTA POTTIES-HANDWASHING STATION-LAUNDRY ROOM-AIR COMPRESSOR STATION-OFFICE-GENERAL GROUNDS 1. Guests are to obey the posted regulations regarding occupancy, wait lines and social distancing protocols.
SOCIAL DISTANCING 1. Guests must follow the social distancing rules set forth by the CDC, local and state governments. 2. Guests must keep a 6' distance between other guests on site (NOT including members of their own household.) 3. Should guest(s) choose to not obey the rules he will receive one warning. If the guest(s) should continue to disobey, he will be denied service and asked to leave the RV Park immediately.
SOCIAL GATHERING 1. Groups of more than #10 people is strictly prohibited. 2. Guests may not have more than #10 people on their RV site at any time or congregate in groups larger than #10 at any time on grounds. 3. Guests are to follow all other rules set forth and signed at time of check in (Park Policy) 4. Should guest(s) not obey the rules he will receive one warning. If the guest(s) should continue to not obey, he will be asked to leave the RV Park.
CDC GUIDELINES FOR CLEANING AND DISINFECTING CLEAN: 1. Wear disposable gloves to clean and disinfect. 2. Clean surfaces using soap and water, then use disinfectant. 3. Cleaning with soap and water reduces number of germs, dirt and impurities on the surface. Disinfecting kills germs on surfaces. 4. Practice routine cleaning of frequently touched surfaces. a. More frequent cleaning and disinfection may be required based on level of use. b. Surfaces and objects in public places, such as shopping cards and point of sale keypads should be cleaned and disinfected before each use. 5. High touch surfaces include: a. Desks, doorknobs, light switches, countertops, handles, phones, keyboards, showers, toilets, faucets, sinks, ice handle doors, air compressor station handles and knobs, equipment keys, seats, and dashboards, etc. DISINFECT: 1. Recommend use of EPA registered household disinfectant. Follow the instructions on the label to ensure sage and effective use of the product. Many products recommend: a. Keeping surface wet for a period of time (see product label) b. Precautions such as wearing gloves and making sure you have good ventilation during use of the product. 2. Diluted household bleach solutions may also be used if appropriate for the surface. a. Check the label to see if your bleach is intended for disinfection, and ensure the product is not past its expiration date. Some bleaches, such as those designed for safe use on colored clothing or for whitening may not be suitable for disinfection. b. Unexpired household bleach will be effective against coronaviruses when properly diluted. Follow manufacturer's instructions for application and proper ventilation. Never mix household bleach with ammonia or any other cleaner. Leave solution on the surface for at least 1 minutes. c. To make a bleach solution, mix: 1. 5 Tbsp (1/3 cup) bleach per gallon of water OR 2. 4 tsp bleach per quart of water 3. Bleach solutions will be effective for disinfection up to 24 hours 4. Alcohol solutions with at least 70% alcohol may also be used.
SOFT SURFACES (including carpeted floor, rugs, drapes, etc.) 1. Clean the surface using soap and water or with cleaners appropriate for use on these surfaces. 2. Launder items (it possible) according to the manufacturer's instructions. Use the warmest appropriate water setting and dry items completely. OR 3. Disinfect with an EPA-registered household disinfectant ELECTRONIC SURFACES (including tablets, touch screens, keyboards, remote controls, credit card machines, etc.) 1. Consider putting a wipeable cover on electronics 2. Follow manufacturer's instruction for cleaning and disinfecting a. If no guidance, use alcohol-based wipes or sprays containing at least 70% alcohol. Dry surface thoroughly.
LAUNDRY (clothing, linens, etc.) 1. Launder items according to the manufacturer's instructions. Use the warmest appropriate water setting and dry items completely. 2. Wear disposable gloves when handling dirty laundry from a person who is sick. 3. Dirty laundry from a person who is sick can be washed with other people's items. 4. Do not shake dirty laundry 5. Clean and disinfect clothes hampers according to guidance above for surfaces. 6. Remove gloves, and wash hands right away.
CLEANING AND DISINFECTING OUTDOOR AREAS 1. Outdoor areas, like playgrounds in schools and parks generally require normal routine cleaning, but do not require disinfection a. Do not spray disinfectant on outdoor playgrounds – it is not an efficient use of supplies and is not proven to reduce risk of COVID-19 to the public. b. High touch surfaces made of plastic or metal, such as grab bars and railings should be cleaned routinely. c. Cleaning and disinfection of wooden surfaces (play structures, benches, table) or groundcovers (mulch, sand) is not recommended. 2. Sidewalks and roads should not be disinfected. a. Spread of COVID-19 from these surfaces is very low and disinfection is not effective.
WHEN CLEANING 1. Regular cleaning staff can clean and disinfect community spaces. a. Ensure they are trained on appropriate use of cleaning and disinfection chemicals. 2. Wear disposable gloves and gowns for all tasks in the cleaning process, including handling trash. a. Additional personal protective equipment (PPE) might be required based on the cleaning/disinfectant products being used and whether there is a risk of splash. b. Gloves and gowns should be removed carefully to avoid contamination of the wearer and the surrounding area. 3. Wash your hands often with soap and water for 20 seconds. a. Always wash immediately after removing gloves and after contact with a person who is sick. b. Hand sanitizer: If soap and water are not available and hands are not visibly dirty, an alcohol-based hand sanitizer that contains at least 60% alcohol may be used. However, if hands are visibly dirty, always wash hands with soap and water. 4. Additional key times to wash hands include: a. After blowing one's nose, coughing, or sneezing. b. After using the restroom. c. Before eating or preparing food. d. After contact with animals or pets. e. Before and after providing routine care for another person who needs assistance (e.g. a child). ADDITIONAL CONSIDERATIONS FOR EMPLOYERS 1. Educate workers performing cleaning, laundry, and trash pick up to recognize the symptoms of COVID-19. 2. Provide instructions on what to do if they develop symptoms within 14 days after their last possible exposure to the virus. 3. Develop policies for worker protection and provide training to al cleaning staff on site prior to providing cleaning tasks. a. Training should include when to use PPE< what PPE is necessary, how to properly put on, use, and take off PPE, and how to properly dispose of PPE 4. Ensure workers are trained on the hazards of the cleaning chemicals used in the workplace in accordance with OSHA's Hazard Communication Standard 5. Comply with OSHA's standards on Bloodborne Pathogens, including proper disposal of regulated waste, and PPE ALTERNATIVE DISINFECTION METHODS 1. The efficacy of alternative disinfection methods, such as ultrasonic waves, high intensity UV radiation, and LED blue light against COVID-19 virus is not known 2. CDC doesn't not recommend the use of sanitizing tunnels. There is not evidence that they are effective in reducing the spread of COVID-19. Chemicals used in sanitizing tunnels could cause skin, eye, or respiratory irritation or damage. 3. CDC only recommends use of the surface disinfectants identified on List N against the virus that causes COVID-19 CLEANING AND DISINFECTING YOUR BUILDING OR FACILITY IF SOMEONE IS SICK 1. Close off areas used by the person who is sick. a. Companies do not necessarily need to close operations, if they can close off affected areas. 2. Open outside doors and windows to increase air circulation in the area. 3. Wait 24 hours before you clean or disinfect. If 24 hours is not feasible, wait as long as possible. 4. Clean and disinfect all areas used by the person who is sick, such as offices, bathrooms, common areas, shared electronic equipment like tablets, touch screens, keyboards, remote controls, credit card machines, etc. 5. Once area has been appropriately disinfected, it can be opened for use. a. Workers without close contact with the person who is sick can return to work immediately after disinfection 6. If more than 7 days since the person who is sick visited or used the facility, additional cleaning and disinfection is not necessary. a. Continue routine cleaning and disinfection. This includes everyday practices that businesses and communities normally use to maintain a healthy environment. *This document and its contents are subject to modification depending upon changing rules and restrictions set forth by the Kern County Health Department, CDC, State and Federal Government regulations. CDC: How to Protect Yourself and Others - https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/prevention.html CDC: Cleaning and Disinfecting Your Facility - https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-building-facility.html State of California: Governor's Order - https://covid19.ca.gov/img/Executive-Order-N-33-20.pdf CDPH Face Covering Guidance: https://www.cdph.ca.gov/Programs/CID/DCDC/CDPH%20Document%20Library/COVID-19/Guidance-for-Face-Coverings_06-18-2020.pdf